Dealing with Difficult People: Fast, Effective Strategies for Handling Problem People

Sách Ebooks PDF, Epub, Prc Dealing with Difficult People: Fast, Effective Strategies for Handling Problem People Nguồn gốc: Grantham Book Services , Tác giả: Roy Lilley NXB Kogan Page Năm XB 2019 , Trọng lượng (gr): 250 Kích thước 13.8 x 21.6 x 1.2 cm Số trang 160 Hình thức Bìa Mềm Sản phẩm hiển thị trong Grantham Book Services. Thuộc danh mục sách: Foreign books / Personal Development / Advice On Careers & Achieving Success /

dealing with difficult people: fast, effective strategies for handling problem people

DEALING WITH DIFFICULT PEOPLE: FAST, EFFECTIVE STRATEGIES FOR HANDLING PROBLEM PEOPLE

By understanding the motives and individual behaviours of difficult people, you can learn to manage aggression, reduce awkwardness and remain the better person. Updated for 2019, this 4th edition of the best-selling Dealing with Difficult People features practical exercises, useful templates, and top tips you need to get the best out of the worst, including how to deal with difficult customers, dealing with difficult people in the digital sphere, advice on beating bullies at their own game and how to deal with a boss who drives you barmy.




how to manage people: fast, effective management skills that really get results

HOW TO MANAGE PEOPLE: FAST, EFFECTIVE MANAGEMENT SKILLS THAT REALLY GET RESULTS

From bestselling author Michael Armstrong comes a new edition of the business staple, How to Manage People. Providing valuable insight into the skills required to be an effective manager, this one-stop guide to people management will help you get the best from your staff through motivation, reward and leadership.




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