The Customer Comes Second: Put Your People First and Watch ’em Kick Butt

Sách Ebooks PDF, Epub, Prc The Customer Comes Second: Put Your People First and Watch ’em Kick Butt Nguồn gốc: HarperCollins Publishers , Tác giả: Hal Rosenbluth, Ms. Diane McFerrin Peters NXB Harper Business Năm XB 2003 Ngôn Ngữ Tiếng Anh , Trọng lượng (gr): 458 Kích thước 15.2 x 2.6 x 22.9 cm Số trang 304 Hình thức Bìa Cứng. Thuộc danh mục sách: Foreign books / Business, Finance & Management / Business & Management / Sales & Marketing / Customer Services /

THE CUSTOMER COMES SECOND: PUT YOUR PEOPLE FIRST AND WATCH ‘EM KICK BUTT

Tom Peters says “Hal Rosenbluth’s story is one of the great unsung business success sagas — and in this fully revised and updated 10th anniversary edition of The Customer Comes Second, Rosenbluth and his co-author Diane McFerrin Peters offer proof that his leadership style is one for the new millennium.

reengineering the corporation: a manifesto for business revolution (collins business essentials)

REENGINEERING THE CORPORATION: A MANIFESTO FOR BUSINESS REVOLUTION (COLLINS BUSINESS ESSENTIALS)

The most successful business book of the last decade, Reengineering the Corporation is the pioneering work on the most important topic in business today: achieving dramatic performance improvements. This book leads readers through the radical redesign of a company’s processes, organization, and culture to achieve a quantum leap in performance.