The New Successful Large Account Management : Maintaining and Growing Your Most Important Assets–Your Customers

Sách Ebooks PDF, Epub, Prc The New Successful Large Account Management : Maintaining and Growing Your Most Important Assets–Your Customers Nguồn gốc: Hachette Book Group, Tác giả: Robert B Miller,Stephen E Heiman,Tad Tuleja,Patrick ThomasNXBLittle, Brown & CompanyNăm XB20/04/2005, Trọng lượng (gr): 226.8000Kích thước2.0 x 20.0 x 13.0Số trang253Hình thứcBìa MềmSản phẩm hiển thị trongHachette Book GroupHachette Publishing – Business BooksSản phẩm bán chạy nhấtTop 100 sản phẩm Business & Management bán chạy của tháng. Thuộc danh mục sách: FOREIGN BOOKS BUSINESS, FINANCE & MA… BUSINESS & MANAGEMENT

the new successful large account management : maintaining and growing your most important assets--your customers

THE NEW SUCCESSFUL LARGE ACCOUNT MANAGEMENT : MAINTAINING AND GROWING YOUR MOST IMPORTANT ASSETS–YOUR CUSTOMERS

For the Accounts You Can’t Afford to Lose: The Strategies that Will Keep Your Customers Coming Back Whether your company has $50,000 or $5 million in sales, chances are that at least half of your revenue comes from a few crucial accounts. What does it take to keep them going strong? The authors of The New Strategic Selling and The New Conceptual Selling present a hard-hitting, no-nonsense book of techniques to improve your most important business relationships. Updated with recent examples of actual success stories, this new edition explores how online click speeds have resulted in highly sophisticated customers who expect all services to be done in “real time.” Discover: * The Long View: Studying and really understanding your company-and your customer’s business-can mean years of selling success * “Lamp” Strategies: Activate a Large Account Management Process strategy to turn your best customers into permanent “external assets” * Trends and Market Forces: Constantly identify and reappraise the conditions that can make your services more crucial than ever * Channels of Communication: The right contacts and communication lines will help you make key changes-before it’s too late!




the billionaire's apprentice : the rise of the indian-american elite and the fall of the galleon hedge fund

THE BILLIONAIRE’S APPRENTICE : THE RISE OF THE INDIAN-AMERICAN ELITE AND THE FALL OF THE GALLEON HEDGE FUND

Just as WASPs, Irish-Catholics and Our Crowd Jews once made the ascent from immigrants to powerbrokers, it is now the Indian-American’s turn. Citigroup, PepsiCo and Mastercard are just a handful of the Fortune 500 companies led by a group known as the “Twice Blessed.” Yet little is known about how these Indian emigres (and children of emigres) rose through the ranks. Until now… The collapse of the Galleon Group–a hedge fund that managed more than $7 billion in assets–from criminal charges of insider trading was a sensational case that pitted prosecutor Preet Bharara, himself the son of Indian immigrants, against the best and brightest of the South Asian business community. At the center of the case was self-described King of Kings, Galleon’s founder Raj Rajaratnam, a Sri-Lankan-born, Wharton-educated billionaire. But the most shocking allegation was that the eminence grise of Indian business, Rajat Gupta, was Rajaratnam’s accomplice and mole. If not for Gupta’s nose-to-the-grindstone rise to head up McKinsey & Co and a position on the Goldman Sachs board, men like Rajaratnam would have never made it to the top of America’s moneyed elite. Author Anita Raghavan criss-crosses the globe from Wall Street boardrooms to Delhi’s Indian Institute of Technology as she uncovers the secrets of this subculture–an incredible tale of triumph, temptation and tragedy. “

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